Probably The Best care Management Team In Norfolk?
Well we think so, we have over 70 field based care staff who do an amazing job supporting and working with our clients and they have achieved an incredible 10 in a row CQC ratings of GOOD in the last 3 years.
And they are supported by, as described by director Gordon Anderson as the “best team he has ever worked with”, during the COVID-19 lockdown, the field staff were committed to delivering care and never letting a client down and they didn’t.
They are fully equipped with the correct PPE and were never short, and in fact managed to increase the number of weekly visits from 2,000 to almost 2,400 in three months.
The office staff were offered the opportunity to work from home during this period, but didn’t in order to ensure the field staff knew they were not alone, carrying out weekly wellbeing checks on care staffs, calling every one of the 70+ staff every week to check they are ok and their families are ok, driving out with PPE whenever someone was low.
Award Winning Care
That is team work at the highest level of commitment, and that is why Cavell Healthcare was awarded regional “Home Care Employer of the year” award at the 2019/20 Great British Care Awards.
People are are the centre of everything we do at Cavell Healthcare, we aim to care for our staff with the same level of respect and dignity we do our clients, great teams do great things together.
Award Winning Care
You can see the team in this picture doing thank you gift bags for all th care workers who never missed an appointment during lockdown.
They are, from left to right, Beverley Brown in house trainer, Victoria “Vicky” Lee compliance and operations, Rachel Chettleburgh Registered Manager, Gordon Anderson tea maker and support, Emma Musgrove Care Coordinator and Kayleigh Gray Community Champion and event coordinator, Missing Sabina Annajeva Recruitment Consultant currently P/T just returned from Maternity, everyone of these regularly puts on the famous tunic and does calls to support the field based team and Branch Nurse Tracey Lanham.