Client Testimonials

Just a few of the “thank you” messages we receive. We are always delighted to open these as they act as a reminder of what we do, and why we do it.

Our upmost thanks!

Dear all at Cavell Healthcare,

We are writing to offer you our upmost thanks and appreciation for the invaluable care you gave to Hazel.

She was so very fond of you all and always looked forward to seeing you throughout the day.

Thank you for the kindness you gave her always.

Best wishes.

F N
Husband

To all at Cavell Healthcare

We wish to thank you for all the caring over the past two years, and now the time has sadly come for us to part.

We have met so many kind carers, especially for Eric, over the past two years and wish you well for the future.

God bless you all.

R J
Wife

Brilliant

I was admitted to Hospital in July 2015 and since then have been cared for at home by four different care providers. Whilst being cared for by the third provider there was very little to choose between them so I took their standards as the norm.
That was until I was placed with Cavell Healthcare. Initially, I thought that my carers were so good. I must be lucky to have such a thoughtful and caring person looking after me. But as different carers arrived I was amazed at their excellence not only are these carers giving such compassion in caring, the management and office staff are helpful and friendly – Brilliant.
Clive G
Client

Your operatives are always timely on arrival

Your operatives are always timely on arrival. Never seem urgent to leave before time slot and appear to make father’s day with the lunchtime visit.

John L
Son of Client

My carer has given me good support since my return home from hospital

My carer has given me good support since my return home from hospital.
Eileen C
Client (Assisted by family/friend)

Very satisfied

Very satisfied.

K M
Client

Cavell Healthcare provided excellent care for my father

Cavell Healthcare provided excellent care for my father – providing what he needed – as he needed it. They also showed compassion and consideration towards my mother who although not needing their care – respected that they were in her home too.

Cavell Healthcare were flexible in meeting needs and always responded promptly and effectively if any concerns were raised making dad’s final days good ones.

R M
Daughter of Client

We are, on the whole, happy with the care Cavell Healthcare

We are, on the whole, happy with the care Cavell Healthcare. My husband very much prefers the continuity of carers and finds constant change difficult. This continuity has improved recently. Cavell Healthcare has always been helpful if we need a change in caring (eg living in help). We much appreciate this.

C W
Client (assisted by family/friend)

They do a very good service

The carers have been coming here for a few months now and they have been very helpful and polite. They offer assistance if required and have a chat. They get me my drinks as well. They also speak to my wife. They do a very good service.

D D
Client (assisted by family/friend)

I cannot thank them enough

We have been using Cavell Healthcare for some 6 months and are very happy with the care provided. On occasion, we have had to change the timings of the visits and they are happy to oblige. All the carers we have met have been enthusiastic and helpful. I cannot thank them enough.

Peter H
Husband of Client

The carers are very kind, caring and very patient

Carer found Mum on the floor when she arrived to put her to bed. The on-call carer arrived to take over from the carer so she could continue with her other clients. An ambulance was called and the carers stayed until I arrived. Mum hadn’t hurt herself thankfully. The carers are very kind, caring and very patient with Mum as she has dementia and is unable to communicate.
J L
(Daughter of client)