Client Testimonials

Cavell Healthcare provided excellent care for my father

Cavell Healthcare provided excellent care for my father – providing what he needed – as he needed it. They also showed compassion and consideration towards my mother who although not needing their care – respected that they were in her home too.

Cavell Healthcare were flexible in meeting needs and always responded promptly and effectively if any concerns were raised making dad’s final days good ones.

R M
Daughter of Client

We are, on the whole, happy with the care Cavell Healthcare

We are, on the whole, happy with the care Cavell Healthcare. My husband very much prefers the continuity of carers and finds constant change difficult. This continuity has improved recently. Cavell Healthcare has always been helpful if we need a change in caring (eg living in help). We much appreciate this.

C W
Client (assisted by family/friend)

They do a very good service

The carers have been coming here for a few months now and they have been very helpful and polite. They offer assistance if required and have a chat. They get me my drinks as well. They also speak to my wife. They do a very good service.

D D
Client (assisted by family/friend)

I cannot thank them enough

We have been using Cavell Healthcare for some 6 months and are very happy with the care provided. On occasion, we have had to change the timings of the visits and they are happy to oblige. All the carers we have met have been enthusiastic and helpful. I cannot thank them enough.

Peter H
Husband of Client

The carers are very kind, caring and very patient

Carer found Mum on the floor when she arrived to put her to bed. The on-call carer arrived to take over from the carer so she could continue with her other clients. An ambulance was called and the carers stayed until I arrived. Mum hadn’t hurt herself thankfully. The carers are very kind, caring and very patient with Mum as she has dementia and is unable to communicate.
J L
(Daughter of client)

They do a difficult job well

Cavell Healthcare has always provided me with good service. All the staff are kind, caring and willing to do whatever is needed. The standard varies but is always adequate. They do a difficult job well. Timekeeping is sometimes erratic but given the many factors which affect this, it’s understandable. Lack of journey time between clients is often given as the reason. I would like to thank Cavell Healthcare and management for the helpful support you have given me for over a year now. What you have done has relieved pressure on my wife and family and has also helped me towards the road to recovery.

Richard M
Client